If you’ve been in the retail business for a while, then you’ve probably encountered your fair share of grumpy shoppers.
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Top dos and don’ts for holiday customer service
Over the next few weeks, your store will be packed with anxious shoppers who are rushing to find the right gift before the holiday hits.
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What to do with left over holiday stock
As a retailer, you probably know that it’s better to be safe than sorry when it comes to stocking your gondola shelves and wall racks with your best holiday gifts.
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How to court Hanukkah shoppers
This year, Hanukkah starts early.
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Taking a look back at Black Friday
The biggest holiday shopping day of the year has come and gone, but it’s never too early for retailers to start planning for the next Black Friday.
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What products are hot for kids this year?
Retailers who sell products aimed at children often fare the best during the holidays.
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Enhance your edge over online shopping this season
Store owners may be biting their nails this season in fear that more shoppers will choose to go online than visit brick-and-mortar locations.
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Customer profile: Marketing for women
You may think that marketing for women is a cinch – after all, women are some of the most common shoppers for many types of retailers.
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Customer profile: Marketing to men
The retail landscape is ever-changing, and store owners who want to stay on top of trends need to change with the times.
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How to maximize your store’s website
If you’re a business that relies on in-store sales, you may not think that your website matters much.
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